At the hotel
- Receptionist: Good afternoon Sir. Welcome to the Grand Canyon Hotel. How may I help you?
- Guest: Good afternoon. My name’s Jan Kowalski. I have a reservation under my name.
- R: Can you spell your name, please?
- G: Yes. It’s K-O-W-A-L-S-K-I.
- R: Thank you. I see. A double room for 3 nights. Is that correct?
- G: Yes. Do you have a room with a view of the canyon?
- R: Let me check… Sorry, we’ve only got a single room available.
- G: What a pity. Is there a balcony in the standard one?
- R: Yes, all our room have balconies.
- G: Perfect. How much does it cost?
- R: It’s £35 per night, so £105 in total.
- G: Is breakfast included?
- R: Of course. Breakfast, a parking space and a wake-up call if you need one.
- G: What time do you serve breakfast?
- R: It’s served from 6:30 till 10:00.
- G: Great. What room am I in?
- R: Here is your key Sir. Room number 205 on the second floor. The lift is on the right. Before you go to your room, sign this form, please.
- G: There you go. Thank you.
- R: Enjoy your stay!
- G: I will, thanks.
Useful phrases:
- How may I help you? – W czym mogę pomóc?
- I have a reservation under my name. – Mam rezerwację na swoje nazwisko.
- I have a reservation under the name of Kowalski. - Mam rezerwację na nazwisko Kowalski.
- Do you have a room with a view of…? – Czy mają Państwo pokój z widokiem na…?
- How much will it cost? – Ile to będzie kosztować?
- Is breakfast included? - Czy śniadanie jest wliczone w cenę?
- What time do you serve breakfast? – O której godzinie podają Państwo śniadanie?
- Enjoy your stay! – Udanego pobytu!